Crisis Management

Risk assessment should form the basis of every travel itinerary, however there are some eventualities that cannot be foreseen. When faced with the unexpected its how you respond that ultimately determines the outcome.

24/7 Emergency assistance 365 –  we’ve got you covered!

What constitutes a crisis.

Unfortunately, when it comes to a crisis most happen without warning and call for immediate action to be taken.  Industrial strikes are often announced in advance – so measures can be put in place to minimise the disruption – but sadly the majority of emergency situations happen unexpectedly.  Terror attacks, earthquakes, volcanic eruptions, tsunamis, civil war …these are all factors today’s business traveller faces.  Then there are many none life-threatening issues that still bring chaos, including airport closures, weather, cancelled transportation services, and the recent drone activity that grounded aircraft and forced airports to temporarily close.

2017 crisis stats:

  • 26,445 terrorist attacks were officially recorded worldwide
  • 291 major global natural disasters were recorded
  • 17 international outbreaks of civil war took place
  • 1,644 the number of emergency assistance calls handled by Traveleads

Why is crisis management so important?

Whilst there may be nothing we can do to prevent these occurrences from happening, how we respond to them will either escalate the situation or provide the best possible outcome for those caught up in the middle of it all.

Traveleads provides 24 hour emergency assistance and support should any of your people find themselves in a crisis situation.  We do not out source any aspect of our business, so all emergency enquiries are handled by our UK based teams.

Please contact us for more information about our additional peace of mind travel services.

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