British Airways facing Worldwide delays after IT failures

by Traveleads | August 7, 2019 | Latest News

Passengers due to fly with British Airways are facing delays and problems checking in online, with the airline saying system failures are to blame.

At Heathrow, 81 flights have been cancelled while BA have cancelled 10 Gatwick flights.

BA said it is reverting to manual systems for check-in at airports.

More than 200 flights have been delayed across the UK, with the airline advising customers to allow extra time at airports.

In a statement the airline said: “We are experiencing some systems problems this morning which are affecting check-in and flight departures.

“Please check ba.com and manage my booking for the latest flight information and allow extra time at the airport.”

It said the issue was not a global outage, but a problem with two separate systems – one which deals with online check in, the other that deals with flight departures.

The problems are affecting flights across its network but not at every airport, it added.

British Airways said it is working as quickly as possible to resolve the systems issue which “has resulted in some short-haul cancellations and delays from London airports.”

It said: “We are offering customers booked on short-haul services departing from Heathrow, Gatwick and London City today, the opportunity to rebook to another day.”

If you require any assistance or travel advice, please do not hesitate to your Traveleads Consultant on 0113 245 7745

Latest articles

Welcoming Sterling Travel Management to the Traveleads family

We’re pleased to announce that as of today (1 June 2020), we’re officially welcoming Sterling Travel Management to the fold, as we merge our operations to form a single, customer-centric travel management company.... Read More

find Out More

Essential traveller? Here are your 7 golden rules

With the current situation continuously evolving and many businesses restarting travel, we are seeing travel and hospitality providers redefining their policies to ensure the best possible duty of care to travellers.... Read More

find Out More

Going above and beyond, in crisis and in health

At Traveleads, we build partnerships. Being a customer means more, as we vow to do whatever it takes to build a relationship that will last long into the future. Sure, this means looking after your best interests,... Read More

find Out More
View all articles

Website proudly developed by The Wrapped Agency