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Operations Team

Claire Jackson

Onboarding Support

Email Claire Jackson

Eric Edwards

Client Services Director – Sports & Groups

Eric has worked at Traveleads for over 20 years and across all of our divisions, in operational and management roles, and is now the key liaison contact for all of our many sports clients – working closely with them to ensure that their competition and training calendars are closely managed throughout the year. An absolute perfectionist in the fine detail of project planning, Eric wins great plaudits from many of our sports clients for the way he assists their project teams to plan and execute first class travel plans for often large numbers of people.

Email Eric Edwards

Michelle Sample

Sports and Groups Manager

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Emma Louise Forrestall

Corporate Travel Manager (Leeds)

Emma has worked in the travel industry for over 23 years in a variety of roles and joined the Traveleads family in 2004 as our Meeting and Events Coordinator before becoming our Business Travel Manager in 2016. Emma leads and motivates the team to deliver excellence in customer care, professionalism and technical standards at all times whilst retaining a team ethos and working in a mutually supportive manner.



Email Emma Louise Forrestall

Jacqui Wilkinson

Assistant Business Travel Manager

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Lesley Cochrane

Corporate Travel Manager (Scotland)

Lesley joined the Traveleads Edinburgh team in February 2014.  She has a wealth of experience with over 30 years in the travel industry.  She has a passion for getting things right ‘first time’ and in doing so, coupled with her extensive experience of the travel industry and managing people, continues to lead our happy team of consultants to deliver the best of customer service experiences to our clients, and more!

She is well known and respected throughout the industry by her peers and is a great asset to Traveleads.  BTW, she LOVES chocolate!

Email Lesley Cochrane

Jennifer Harden

Assistant Manager (Edinburgh)

Email Jennifer Harden

James Mitchell

Head of IT

James has been at Traveleads since 2006, spending 10 years as a developer before moving into management. James has experience working with various technologies from multiple providers and maintains great relationships with suppliers in all sectors. Technology and Security are extremely important to Traveleads, and we look forward to James and his team protecting our customers and our business as the landscape of IT, with all the opportunities; threats; and innovations, continues to evolve.

Email James Mitchell

Anna Morris

Head of Technology & Business Integration

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Phil Whitney

Head of Onboarding

Phil Whitney is a Prince2 Qualified Project Manager.  With over 15 years industry experience he now heads up our online and implementation team.  Phil prides himself on clear, well communicated processes – understanding the importance of engaging with clients to establish their requirements and deliver on all objectives.  Phil has led the successful implementation of over 200 clients including a number of leading UK charities, UK Government Departments, Infrastructure organisations, Professional Services and more recently a number of sporting institutions.

Email Phil Whitney

Sales Team

Paul Priest

Sales Manager Groups and Sports

Paul has over 25 years of experience in the travel and hospitality industry having previously worked in the travel department for Leeds United Football Club and Director of Sales at the Queens Hotel.  He is a true sports fanatic with a passion to deliver elite travel management, so that you can concentrate on delivering elite performance.

Email Paul Priest

Sally Cassidy

Head of Sales

Sally heads up our sales team providing a wealth of experience in travel management and business travel solutions, she has worked with clients across a broad spectrum of industries and looks forward to bringing her expertise to your organisation. Sally is just a passionate about your business as she is about ours and welcomes any opportunity to learn more about your people and the many benefits Traveleads can offer them.

Email Sally Cassidy

Richard Bruce

Area Sales Manager

With over 20 years sales experience, Richard was delighted to join the Traveleads team in December 2018.  Richard’s customer focussed approach has seen him build a fantastic reputation in the Scottish market.  He is extremely excited to bring his customer centric focus to Traveleads and to ensuring every one of his clients get the value and service they deserve.


Email Richard Bruce

Kieran Ingham-Burroughes

Area Sales Manager

Kieran has over 15 year’s experience within the travel industry.  He works hand-in-hand with companies to help transform their travel experience, better manage costs, drive travel policy compliance and proactively assist with enhanced Duty of Care for travellers. Kieran has worked with customers from a wide range of sectors and looks forward to sharing his corporate travel expertise with you!


Email Kieran Ingham-Burroughes

Dave Quinn

Area Sales Manager

Email Dave Quinn

Maggie Monteith

Director of Corporate Travel (Scotland)

Maggie has been the face of Traveleads in Edinburgh since we first opened our office there, building long lasting partnerships and great friendships with our customers across Scotland. Maggie’s enthusiasm for customer service and exceeding client expectations is apparent in everything she does, believing that bigger savings start with better account management. We’re probably slightly biased but we believe Maggie is one of the best account managers in the business, but don’t just take our word for it, contact Maggie to find out how your business could benefit from working with the professionals.

Email Maggie Monteith

Mark Jackson

Account Manager - Scotland

Mark has joined the fantastic Traveleads account management team and is based in Edinburgh working alongside Maggie Monteith. Mark’s positive and ‘can do’ attitude will help drive long lasting customer relationships and whilst professional in his role, he feels that a personable approach and learning about your business is key to providing the best possible customer satisfaction. With meticulous attention to detail and a passion for new technology, Mark is a great addition to our Traveleads family.

Email Mark Jackson

Alison Carpenter

Director of Corporate Travel (England & Wales)

For over 30 years I have been on a journey of personal development within this robust and dynamic travel management company. I have been afforded great opportunities to strengthen my aim of delivering excellent customer service experiences to a wide business market. My current role allows me to engage with amazing business leaders, entrepreneurs and start ups, – all with the same aim of growing their organisations in challenging times. I am delighted Traveleads is their chosen travel partner to help them achieve these goals.


Email Alison Carpenter

Elizabeth Davis

Account Manager

Elizabeth Kirkbright works alongside Alison Carpenter in our Leeds office, making the move from business travel consultancy to account management after almost 10 years with Traveleads.  Having worked exclusively in business travel for over a decade Elizabeth is a corporate travel guru and offers a seemingly endless array of travel industry knowledge, that she is keen to share with our clients.

Email Elizabeth Davis

Hayley Collingswood

Head of Marketing

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Travel Consultant Team

Heidi Campbell

Sports Travel Consultant

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Lee Johnson

Sports Travel Consultant

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Sarah Gecsei-Holt

Sports Travel Consultant

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Sharon Casey

Sports Travel Consultant

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Julie Corbridge

Sports Travel Consultant

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Paul Walker

Sports Travel Consultant

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Catriona Nunns

Sports Travel Consultant

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Natasha Leybourn

Sports Travel Consultant

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Donna Jennings

Business Travel Consultant

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Elexia Threapleton

Business Travel Consultant

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Graeme Simpson

Business Travel Consultant

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Emma Nuthall

Business Travel Consultant

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Julie Todd

Business Travel Consultant

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Beverley Elliott

Business Travel Consultant

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Gideon Scott

Business Travel Consultant

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Lauren Leslie

Business Travel Consultant

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Amanda Mcallum

Business Travel Consultant

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Karen Dempster

Business Travel Consultant

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Fiona Cameron

Business Travel Consultant

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Andrea Campbell

Business Travel Consultant

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Jacqui Booth

Meetings & Events Consultant

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Annette King

Business Travel Consultant

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Debbie Adams

Business Travel Consultant

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Nancy Wright

Business Travel Consultant

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Elaine McMurtrie

Business Travel Consultant

Email Elaine McMurtrie

Helen Malcolm

Business Travel Consultant

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Susie Phee

Business Travel Consultant

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James Doohan

Online Support Consultant

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James Houtby

Online Support Team Manager

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Angela Gaunt

Online Support

Email Angela Gaunt

Moni Jonusa

Accounts Manager

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Pam Stevenson

Purchase Ledger Clerk

Email Pam Stevenson

Sylvia Hunt

Sales Ledger Clerk

Email Sylvia Hunt

Luwi Mwangala

Sales Ledger

Email Luwi Mwangala

Nilam Naznin

Data Analyst

Email Nilam Naznin

Latest articles

Maintaining healthy habits while travelling - Traveleads - Bupa

Maintaining healthy habits while travelling

We know our customers are always on the go – whether you’re on the third flight of the day, in hour two of a five hour stopover or flying from London to Hong Kong for a board meeting, sleep and sustenance can often be... Read More

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Traveleads named official Travel Partner for major energy industry event

The Energy Exports Conference (EEC), organised by the Energy Industries Council, (EIC) returns to Aberdeen for the second year in June 2020 and independent travel management company, Traveleads is delighted to... Read More

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Marine fares to control costs and avoid soaring travel budgets

It’s widely known that working in the energy sector is fast paced.   Particularly for the extensive mobile workforces travelling around the world to reach remote locations on and offshore.  In the UK alone,... Read More

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