Excellent customer service and innovative technical solutions have long differentiated Traveleads from our competitors, earlier this year we added another component to our outstanding list of customer benefits – TravAssist.
TravAssist is a mobile app which can be downloaded for free onto IOS (Apple iPhones) and Android smartphones – simply search “Traveleads” in the Apple App Store or Google Play.
All of your Traveleads reservations can be automatically sent to the app, keeping all of your travel plans in one easy to find place. You will still receive an email confirmation, plus links to add details to your Outlook calendar. You can even share your information with family and colleagues.
The app has a host of functionality, including links to online check-in, destination mapping and information, weather and traffic alerts – plus a currency converter. Importantly for air travellers are the flight monitoring services. Any recognised flight delays or cancelations will cause an alert to be sent as a push notification to your smartphone – giving you advance notice of any possible inconvenience.
With regard to the nowadays critical provision of duty of care by employers, the app provides an ability to communicate with travellers in the event of an emergency, we are able to offer two excellent bolt-on solutions for organisations with a pro-active need to monitor the whereabouts of their travellers. The first is a Travel Manager Portal, which enables employers to log in online and establish the whereabouts of all travellers - search by country, city, airline, flight number etc.
The Travel Manager Portal enables individual or group communications via push, SMS or email notifications – so you have clear routines for establishing links to your people. You can search ahead up to 14 days, as well as seeing an “at a glance” world map of where your people are.
The Travel Manager Portal can be supplemented by the addition of the iJet security reporting service, whereby each individual itinerary which Traveleads creates is automatically relayed to iJet, who then send a security and risk assessment for the country(ies) being visited, and who will then maintain a watch on the status of any alerts throughout the duration of your trip, keeping you up to speed with any changes in risk exposure.
For full details of the TravAssist app and associated duty of care functionality, please contact our sales team or, for existing clients, your Client Services Director.